(Stellenbosch)
Must preferably be available immediately!
Salary: R15 000 – R17 000 (Market Related) per month, depending on experience
Are you an IT Student seeking to join a dynamic Group which holds a diversified portfolio of investments both locally and internationally ranging across various segments at their Stellenbosch Offices.
Job Purpose:
The IT Technician is responsible for Desktop Support for dealing with day-to-day tickets and call outs. Collecting and delivering stock and services in town. Track assets and log required information. Escalate issues for resolution.
Requirements:
Grade 12
2-3 years’ experience as an IT Technician.
Certifications: A+ & N+ or equivalent
Strong understanding of IT systems (hardware/software), networks, etc.
Experience in controlling information technology budget.
Must be able to work flexible hours when required
Own transport
Duties include, but are not limited to:
Completing tickets within reasonable time.
Accuracy of fully completed installations
Ensuring tickets are resolved fully and don’t need to be reopened
Complete assigned tasks and keep ticket system updated with progress.
Provide support in person, via phone & remote connection.
Travel to local sites, using pool vehicle, to provide on-site support.
Hardware – install, setup, configure & troubleshoot faults.
Software – install, setup, configure. Troubleshoot faults with provider.
Networking – install, repair, configure & troubleshoot.
Escalate priority, unresolved or repeated tickets.
User training & assistance with boardroom connections.
Product research and purchasing.
Stock control – capture, allocate, collect and stock take.
Various admin duties including: Capturing, reporting, document & record management.
Please send comprehensive CV to info@j2eplacements.co.za and quote STELLITTECHPROP as subject when sending CV – Correspondence will only be conducted with short listed candidates.